Hiring Quick, Reliable Carers with Lifted

Angela Harding, Co-Founder and Registered Manager for Walfinch Southampton, was struggling to grow her business due to difficulty recruiting qualified carers locally. “In 2023, I was unable to recruit carers in the local community, and it was really holding us back,” Angela explains. Faced with the challenge of turning away clients and having to cover visits herself, she realized she needed to explore new recruitment options. Although initially unsure about hiring overseas workers, Angela decided to give Sponsored Recruitment through Lifted a try.

Hiring within days

After making the decision to partner with Lifted, Angela quickly saw the benefits of the service. Within days of reaching out to Lifted for a new hire, she had candidates lined up for interviews. “As soon as we made the decision to go with Lifted, we knew we’d made the right decision,” she says. Just three weeks ago, when another carer was urgently needed, Lifted ensured she had candidates to interview, and within no time, a new carer was down and ready to work. Angela highlights the speed and efficiency of the process: “We got onto Lifted, mentioned we needed someone really fast, and before we knew it, it was done.” In stark contrast, she describes the long process of onboarding a non-Sponsored carer, which was taking months to even get started.

Easing the burden for the team

The results were immediate and impactful. With Lifted’s help, Angela was able to hire four Sponsored Carers quickly and without hassle, easing the burden on her office team. Previously, if carers couldn’t be found, Angela and her colleagues, Laura and Robin, would have to step in and cover visits themselves, disrupting their other responsibilities. “The implication on us in the office is immense,” Angela shares. “We have to go and cover visits because you can’t just not turn up. Our work is left to the side while we fill the gaps.” Having reliable carers start quickly has significantly reduced this strain. Angela is now able to focus on growing the business and serving clients without the constant worry of staffing shortages. “Having someone start quickly is music to my ears. It takes the pressure off us!”

Angela encourages others to take the plunge with Lifted, stating, “For anyone on the fence about recruiting Sponsored Carers through Lifted, go for it! We did, and it’s certainly helped us.” She also appreciates the simplicity of the process, which includes Lifted covering all upfront fees, such as immigration and COS fees. “We don’t have anything to do other than interview. For us, that’s really important.”