Overcoming Recruitment Challenges in the Care Sector

"Recruiting locally is tough," Greg explains. Despite having opportunities to expand his client base, the difficulty of finding the right people to meet growing demand meant that Greg was constantly turning away potential clients. He realized he needed a solution to both manage his day-to-day operations and enable continued growth.‍

Recognizing that overseas recruitment could help fill the staffing gap, Greg initially took on the challenge himself by applying for a Sponsored License. However, the process was more complex and costly than he anticipated. After spending weeks trying to navigate the system and seeking legal advice, Greg found the process to be time-consuming and stressful. That's when he decided to partner with Lifted. "I wish I had met Lifted earlier," Greg admits. Lifted helped streamline the entire process, offering a reliable and affordable solution. Greg values the ongoing support from his account manager, ensuring that the process is clear and efficient. "There are no surprises at the end of the month, and I always feel supported," he says.‍

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With Lifted’s assistance, Greg was able to stabilize his workforce by recruiting reliable overseas staff. These carers were not only highly skilled but also incredibly dependable, often stepping in to cover shifts when others were unavailable. As a result, turnover was reduced, and Greg’s business grew. Over the past two years, the stability provided by Lifted’s overseas recruitment support enabled Greg to expand his team and meet the growing demand from clients. Reflecting on the impact, he says, “Overseas staff have been incredibly reliable—always willing to pick up hours when colleagues are sick or on holiday. This has given us the stability we need to continue growing." Greg also highlights the trust he has in Lifted, saying, "Knowing that Lifted was led by someone with such a solid reputation in the industry gave me the confidence I needed to make the right decision for my business.”